Shipping & Returns

SEAGLOCA orders are quality-checked and dispatched within 48 hours of purchase, and eligible orders over about US$50 ship free. Returns and exchanges are accepted within 7 days of delivery for unused items in original packaging. Last updated: November 2026.

Dispatch and delivery

Dispatch time: within 48 hours of purchase, after a quality check.
Delivery from local stock: typically 2-5 days.
Delivery from our main warehouse: typically 6-12 days.
Tracking: a confirmation email with tracking information is sent once your order ships.
Shipping cost: calculated at checkout from your destination and parcel weight, and shown before payment.

Free shipping

Free shipping applies automatically at checkout when your order reaches the amount below. Standard shipping up to US$20 is covered.

Where you shop	Free shipping on orders over
United States, Canada, Europe, Middle East, Latin America and most other eligible countries	US$50 (shown in your local currency)
Singapore	about S$64 (approx. US$50)
Malaysia	about RM204 (approx. US$50)
Thailand	about ฿1,680 (approx. US$50)
Vietnam	about ₫1,290,000 (approx. US$50)
Indonesia	about Rp 903,000 (approx. US$50)
Philippines	₱5,000

Countries where the automatic US$50 free-shipping offer applies: Albania, Andorra, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Nicaragua, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Uruguay, Vatican City, Vietnam.

In other countries, standard shipping rates apply. Your cart shows a progress bar to free shipping when your country is eligible.

Where we ship

SEAGLOCA is headquartered in Hong Kong and ships to customers across Southeast Asia, North America, Europe, Latin America, the Middle East, Oceania and South Asia. Available shipping options and delivery times are shown at checkout for your address. If your country is not available at checkout, contact us and we will check for you.

Returns and exchanges

You can request a return or exchange within 7 days of receiving your order.
Items must be unused, unworn and in their original condition and packaging.
To start, email seagloca@gmail.com with your order number and the reason for your request. We will guide you through the next steps.
Once your return is received and inspected, we will notify you of the approval status of your refund or exchange.
If an item arrives damaged, incorrect or incomplete, send your order number and a photo (or unboxing video) of the item and its packaging.

See the full Refund Policy and Shipping Policy.

Frequently asked questions

How fast does SeaGloca ship?

Every order is quality-checked and dispatched within 48 hours of purchase. After dispatch, orders fulfilled from local stock typically arrive in 2-5 days, while items shipped from our main warehouse can take 6-12 days. Exact options and delivery times are shown at checkout for your address.

How much is shipping?

Shipping is calculated at checkout from your destination and the weight of your parcel, and it is shown before you pay.

Does SeaGloca offer free shipping?

Yes. In eligible countries, shipping is free automatically on orders over about US$50, and standard shipping up to US$20 is covered. In the Philippines, free shipping applies to orders over PHP 5,000. The amount in your own currency is shown in your cart.

What is the return policy?

You can request a return or exchange within 7 days of receiving your order if the item is unused, unworn and in its original condition and packaging. Email seagloca@gmail.com with your order number and the reason.

What if my order arrives damaged, incorrect or incomplete?

Email seagloca@gmail.com with your order number and a photo (or unboxing video, if you have one) of the item and its packaging, and we will sort it out quickly.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information. You can also view your order status by signing into your account.